Customer Service
Billing Assistance
One-Stop Personal Finance Manager
Talk to one of our helpful advisors at to learn how to get the most out of your membership or to complete your cancellation.
Come back at any time to resume achieving your financial goals!
Contact Us
Phone
Toll-Free Customer Service Phone:
Monday Friday:
10:00 AM to 6:00 PM EST
We're here to help!
Why ?
- All of your accounts in one, secure place
- Learn healthy habits
- Create an individualized plan to pay down debit
- Take the guesswork out your finances
- Quick identify credit report errors
- Improve credit score and credit health
- Personalized debt-to-income ratio and network calculations
Does appear on your billing statement? Do you need customer assistance? We can help! Just call us during regular business hours so we can resolve any issues
you might have.
is your Personal Finance Management tool, that allows you to track all of your finances in one place, to build your financial health and credit.
How to Cancel :
Cancelling Your Membership is easy: Call our dedicated customer service at if you wish to cancel. The customer service number is on our home
page, within our member portal, and listed on your bank statement. Our team is ready to take your call from 10 am to 6 pm EST Monday through Friday. You may also terminate
your enrollment by writing to us by email at or by mail at to request termination.
Refunds:
If there is an issue, we want to hear it! Call us at and our dedicated agents will assist you with inquiries and refund requests. There are several reasons why
requesting a refund from a merchant is better than if you call your bank card or credit card provider. One is that the customer s bank or credit card company must check if the
forced refund that has been requested fits the specific criteria and is in itself valid. If it isn t then the request for the forced refund can be declined. If the request for the forced
refund is valid, then the whole refund process begins. This means that the customer s bank or credit card company must then contact the merchant s sponsoring bank about
getting the refund.